Order Tracking

How to track your order

Once your order ships, we will send a shipping confirmation email with a tracking number and tracking link. It may take a short time for the carrier's first update to appear.

You can also sign in to your Shopify customer account and open your order to check its current fulfillment and tracking status.

If tracking has not updated

Carrier scans can pause while a parcel is moving between facilities, crossing a border, or being processed by customs. If tracking has not updated for several business days, contact us through our Contact page and include your order number and tracking number.

Orders with more than one shipment

We work with multiple fulfillment partners. If your order contains products from different suppliers, the items may ship separately and arrive at different times. You may receive a separate shipping confirmation and tracking number for each package.